Now that I’ve released my android app to the market it’s time to optimize :) I’d like my app to work on every device and I also would like every user to love it ofcourse. But this is not as easy as it seems…
For example, while the Android Market allows a user to comment on my app it doesn’t allow me to respond, moderate or even view all the comments from the market developer website. It is really hard to monitor the comments and ratings that users give my app, which is frustrating too as some users just use the one-star-does-not-work method when rating your app.
From within your app there are several options. One approach is to collect crash reports and send them to a server somewhere but to me this is a bit too much of a “while you are not watching” thing. One other approach is to use tools like log collector and kindly ask a user to take action.
But still the problem remains: how do you get a user to actually tell you that something is broken? If you are an android dev, how do you manage this? If you are a user, what would you like?
Let me know…